More Flexibility for your travels

Of course you can, our flexible cancellation policy breaks down like this:

• Free cancellation/full refunds on Pay Online (prepay) bookings up to 48 hours before the day your rental was due to begin
• You can cancel Pay on Collection (pay later) bookings up to the time your rental was due to begin
• If you have to cancel less than 48 hours before the day of your rental, you'll receive a full refund minus the lower of i) 1 day of your booking or ii) fixed fee depending on the country you booked in (£60, €65, CHF76)
• No refund is provided in the case of no-shows and a fee may apply.

For any booking changes, please visit Manage your Booking.

For any customers who have booked their rental vehicle through a third-party broker, please contact that broker directly for further guidance should your travel be disrupted.

We are closely monitoring the information shared by the World Health Organization concerning advice on how to help reduce the spread of COVID-19.

To help protect our staff and customers we encourage regular use of hand sanitiser (available at all Avis stations) and we ensure excellent cleanliness in both our stations and our cars. Please read all the measures we have taken.

We advise all our customers to keep updated on the latest developments from the World Health Organisation and Greece's National Public Health Organisation