Avis Prestige Terms and Conditions



The drivers license, a valid credit card and passport or identity card will be required on the pick up date.
All of them must be in the renter's name and spelled the same on all documents.
The driving license of the driver must be issued at least 12months prior to rental. The driver must hold a driving license issued from the European Union, or an International Driving License (your valid driver's licence must accompany the International Driving licence at all times).

Avis Rental Terms

Renter’s Age:

    - 21 years old for car groups B, F, H & I. Drivers that are not already 25 years old will be charged €10 with maximum charge of €100 per rental agreement, excluding VAT.
    - 25 years old for car group Ν.
    - 30 years old for car groups A, C, D, E, G, J, K, L, M, O, P.

Cross-Border Rentals – Out of Greece: is forbidden for all car groups.

Driver’s License:
The driving license must be issued:
1 year before car pick up date for car groups B, F, H, I, N.
5 years for car groups A, C, D, E, G, J, K, L, M, O, P.
The driver must hold a driving license issued from the European Union, or an International Driving License (your valid driver's licence must accompany the International Driving licence at all times).

Method of Payment:
For any rental you will be requested to have as a guarantee:
1 credit card for car groups B, F, H, I & N.
2 credit cards for car group A, C, D, E, G, J, K, L, M, O, P.
At the end of the rental you will be requested to pay by credit card. Cash is not allowed.

Traffic Violations: The renter assumes full responsibility for traffic violations and pays the respective fines..


Avis Protection Packages Options

1) Third Party Cover
Also known as: Motor Liability Insurance, Legal Liability Insurance
What’s covered?
Covers third parties in case of death or body injuries, including passengers (except the driver of the Avis vehicle), when using the Avis vehicle up to €1.000.000 per person per accident and material damages to third parties up to €1.000.000 per accident.

What’s not covered?
Theft or attempted theft of the vehicle.
Theft of personal belongings from the vehicle.
Death or injury to the driver.
Damage to the rental vehicle.

What’s the cost?
Included

2) Collision Damage Cover
Also known as: LDW in Australia-NZ-USA, Vehicle Damage Waiver, CDW
What’s covered?
If the rental car is damaged by a car accident or fire, you will be covered for the cost of the repairs of the Avis vehicle. You will, however have to pay up to a maximum of €1.000 for car groups B, F, H, I & N, €3.000 for car groups D, G, J, K, L & P and €4.000 for car groups A, C, E, M & O towards the repair costs, storage charges and loss of use, regardless of whether you were at fault or not. However, if we can recover these costs from a responsible third party, we will reimburse you.

What’s not covered?
Damage caused intentionally or by negligence.
Damage caused by incorrect fuel.
Damage caused as a result of a breach of the rental agreement’s terms and conditions.
Damage caused as a result of acts of God and terrorist attacks.
Damage caused to the underneath and the top of the car, the antenna, the mirrors and the tires or while Avis car was on board ship.

What’s the cost?
Included

3) Vehicle Theft Cover
Also known as: Theft Protection, TP
What’s covered?
This covers the cost of replacing the rental car (or parts of it) if it gets stolen. You may have to pay an excess, which varies by country, so you are asked to check at the time of booking. In Greece you will have to pay an excess up to €1.000 for car groups B, F, H, I & N, €3.000 for car groups D, G, J, K, L & P and €4.000 for car groups A, C, E, M & O.

What’s not covered?
Negligence regarding loading of a vehicle (e.g. car unsupervised) or keys safe keeping (e.g. left in ignition).

What’s the cost?
Included

Note: In case of an accident or theft, the renter will still have to pay the excess amounts of CDW and TP, even if he was not at fault. If and when Avis recovers the cost of the damage/theft from the insurance company, then Avis will compensate the customer.

4) Zero Excess
Also known as: Super Cover or Excess Reduction
Completely eliminates the excess amounts of Collision Damage Cover (CDW) and Vehicle Theft Cover (TP) for all car groups. Mandatory condition is that the renter completes and signs the Avis Accident Report before the end of the rental. If another vehicle is involved in the accident with the Avis car, it is mandatory that the renter calls the road assistance company, indicated by Avis, for the recording of the accident and the photographing of the vehicles.

What’s not covered?
Damage caused intentionally or by negligence.
Damage caused by incorrect fuel.
Damage caused as a result of a breach of the rental agreement’s terms and conditions.
Damage caused as a result of acts of God and terrorist attacks.
Damage caused while Avis car was on board ship.

What’s the cost?
€13 per day for car groups B, F, H & I
€16 per day for car group N
For Car group D, G, J, K, L, P, A, C, E, M & O Zero excess product does not apply.
(Prices do not include VAT)
The maximum charge of Super Cover is 14 days, per rental agreement (as long as the rental agreement is not more than 31+ days).

5) Personal Accident Insurance
Also known as: PAI
What’s covered?
Covers the renter of the vehicle of up to €50.000 in case of death, total or partial disability, plus up to €2.000 for medical expenses incurred, due to the accident. This cover is available for customers aged between 18-75, under the terms and conditions of the insurance policy.


What’s not covered?
Accidents that did not happen while driving the Avis car.
Accidents that happened before or after the rental.

What’s the cost?
€4 per day for all car groups
(Price does not include VAT)
The maximum charge of Personal Accident Insurance is 14 days, per rental agreement (as long as the rental agreement is not more than 31+ days).

6) Super Personal Accident Insurance
Also known as: Super PAI
What’s covered?
Additional to Personal Accident Insurance and increases the renter's coverage up to €80.000 for death, €100.000 for total or partial disability and €5.000 for clinical expenses. This cover is available for customers aged between 18-75, under the terms and conditions of the insurance policy.


What’s not covered?
Accidents that did not happen while driving the Avis car.
Accidents that happened before or after the rental.

What’s the cost?
€2 per day for all car groups
(Price does not include VAT)
The maximum charge of Super Personal Accident Insurance is 14 days, per rental agreement (as long as the rental agreement is not more than 31+ days).

7) Windscreen Protection
What’s covered?
Covers the glass damage of the vehicle.

What’s not covered?
Damage caused intentionally or by negligence.
Damage caused as a result of a breach of the rental agreement’s terms and conditions.
Damage caused as a result of fire, acts of God and terrorist attacks.

What’s the cost?
€3 per day for all car groups.
(Price do not include VAT)
The maximum charge of Windscreen Protection is 14 days, per rental agreement (as long as the rental agreement is not more than 31 days).

8) Roadside Safety Net
What’s covered?
-Lockout Service: Avis will assist the driver gain entry when keys are locked inside the vehicle or when he has lost the keys.
-Flat Battery: If the vehicle experiences battery failure, Avis will provide a jump start.
-Tyre assistance: Replacement of a flat or damaged tyre with the spare, or get the car towed to the nearest service facility
-Fuel Delivery - If the vehicle runs out of fuel, Avis will deliver fuel to driver’s location.

What’s not covered? **
-Cost for replacement of the keys in case of loss.
-Battery damage caused intentionally or by negligence.
-Tyre damage caused intentionally, by negligence or by driving in non-permitted areas as of rental agreement’s terms and conditions.
-Cost of replacement tyres*
-Fuel costs and refueling service fee, in case of fuel delivery.

*Customers taking zero excess are covered for costs
**In case Roadside Service receives a call and assists the customer in those situations, there is an extra charge of €100, 00 excluding VAT.

What’s the cost?
€3 per day for all car groups.
(Price do not include VAT)
The maximum charge of Roadside Safety Net is 14 days, per rental agreement (as long as the rental agreement is not more than 31 days).

    What is an “excess”? In the event of an accident to – or theft of – the vehicle, a sum of money (called an excess) has to be paid. The renter will still have to pay the excess amount, even if he was not at fault. If and when Avis recovers the cost of the damage from the insurance company, then Avis will compensate the customer. Extra insurances, which are not automatically included in the price of your car hire, will either remove or reduce this amount. These can be bought when you collect your Avis car.
    What does “additional driver” mean? The rental car is insured for one person – the named driver. If others are to drive your Avis car, then those people need to be present and show their driving license when the car is picked up. There will be an additional charge for each driver.

IN CASE OF AN INCIDENT, ACCORDING TO THE ARTICLE K70 OF THE GREEK LΑW,
CUSTOMER IS OBLIGED TO COMPLETE AN INCIDENT REPORT FORM, REGARDLESS HIS RESPONSIBILITY OR NOT.

Avis Products and Services

Additional Driver: Additional driver will be charged at €4 plus vat per day. Maximum charge 10 days.

Baby Seats: are available upon request on reservation, charged at €4 plus vat per day. Maximum charge 10 days.

Change of Return Time/location: The return of the car to a location different to the one agreed at the time of car pick up, will incur a charge of €25 plus vat.

Deliveries/Collections:
a) Deliveries or collections of the rented cars are available upon request at a cost of €1 per klm, excluding VAT. Minimum charge for delivery or collection service is €23, excluding VAT.
b) Car deliveries or collections not within Avis office hours are charged at €30, plus vat. The charge will also apply at any other time that the Avis offices are closed (i.e. midday for some Avis offices). Always check online the Avis office working hours.

GPS: GPS is available at specific stations, upon request at the time of reservation. The charge for this service is as stated in the below table.
1day2days3days4days5days6days7days7+days
€8€16€24€32€40€48€48€48
Above prices do not include VAT.

Avis Wi-Fi: Avis Wi-Fi is available, upon request, at the time of reservation. The charge for this service is €7 per day, excluding VAT and provides the customer with 500MB on daily basis.

Refueling Service Charge: If the Renter returns the car with less fuel than the fuel delivered, there will be a charge of € 12 (flat fee), plus VAT (Refueling Service Charge), plus the cost of the missing fuel.

Incident Report Fee: In case of an accident or traffic violation fine, there is a non-refundable fee of €30, excluding VAT, to cover administration expenses, irrespectively of renter’s liability.

Kilometres & Charges: All Avis Prestige rates include 200 klm free per day. For a monthly Avis Prestige rental the rate includes 3.500 klm free of charge. In case the renter wishes to drive more then he will be charged per kilometre on top of the rental price. This charge will be shown on reservation but also on the Avis rental agreement document.

One Way: It is allowed only between the Prestige stations in Athens, Crete and Thessaloniki. It costs €0, 75 per km, excluding VAT calculated by the distance in km between the two stations. Minimum charge for one way service is €18, excluding VAT.

Out of Hour’s Service: If the renter wants to pick-up a car during out of office hours, he must request this at the time of reservation. The charge for out of hour’s service is €30 excluding VAT.

Snow Chains: are available upon request, charged at €3 plus vat per day. Maximum charge 10 days.

Grace Period: One rental day is calculated as 24 hours and 29 minutes. If the rental exceeds this period, then an additional day will be charged.

Late Return Fee: All customers must inform Avis about change of plans in a timely manner, in order to avoid being charged the Late Return Fee. If the car is returned over 7 hours late from the agreed date/time, then a Late Return Fee of 15€ excluding VAT will be charged for every for every 24Hr period the car is returned late plus the cost of an additional day of rental.


          VAT matrix for all Avis stations in Greece
Regions with 17%
VAT
Regions with 24%
VAT
Chios
Alexandroupoli
Kalymnos
Athens
Kos
Chalkidiki
Lesbos
Corfu
Skopelos
Crete
Samos
Igoumenitsa
Ioannina
Kavala
Katakolo
Kos
Kefalonia
Larissa
Lefkada
Thassos
Parga
Patras
Preveza
Thessaloniki
Volos
Karpathos
Santorini
Skiathos
Rhodes
Naxos
Mykonos
Zakynthos
Paros
Kalamata